One of the strongest predictors of mental health care treatment success is the therapeutic alliance, or bond, between an individual and their counselor or coach.
Read MoreCultural competence is loosely defined as the ability to understand, appreciate and interact with people from diverse cultures or belief systems – and has always been an important consideration for mental health professionals. But today, and perhaps more than ever before, it’s imperative that service providers that support employee mental health (such as employee assistance programs, or EAPs) are also providing care that is built on a solid foundation of cultural competence.
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