Announcing Textcoach™
CuraLinc’s New Text Therapy Solution Reduces Stigma and Improves Access to Mental Health Support
January 9, 2020. Chicago, IL. According to Mental Health America, 56% of Americans with a mental illness don’t receive treatment – a staggering figure driven by a combination of access, stigma and the expense associated with care. Fortunately, advancements in technology have created new avenues for people to address depression, stress, anxiety and other emotional health concerns.
CuraLinc Healthcare, a global behavioral health and wellbeing provider, today announced the launch of Textcoach™, a message-based therapy application that is embedded within the organization’s employee assistance (EAP) and student assistance program models – and also available as a stand-alone point solution. Through a secure desktop and mobile platform, licensed counselors (also known as ‘Coaches’) help participants boost emotional fitness and wellbeing through an exchange of text messages, voicenotes, tip sheets, resource links and videos.
“Textcoach™ knocks down barriers within the EAP and behavioral health ecosystem for people who need support, but who may feel face-to-face or telebehavioral counseling is stigmatized and scary.” says David Pawlowski, LCPC, CEAP, BC-TMH, CuraLinc’s Vice President of Administration. “Additionally, for CuraLinc’s clients, Coaching is seamlessly integrated within the EAP’s existing scope of resources – ensuring that participants with concerns that may not be appropriate for message-based consultation are guided to the proper avenue for care.”
After registering and being matched with a Coach, new users can begin messaging immediately to address stress, anxiety, grief, depression or relationship issues – or to proactively work on mindfulness, resiliency or other personal development topics.
Key features of Textcoach™ include:
Convenient. Participants can text with their Coach at any time – on desktop or mobile – without worrying about scheduling or other conflicts.
Licensed. All Coaches are independently-licensed mental health counselors who also have a special accreditation for providing technology-based support.
Integrated. Textcoach™ is integrated with the other clinical and non-clinical elements of the EAP or student support program.
Secure. All communication between participants and Coaches is encrypted and stored securely.
Stigma-Free. Coaching is an excellent resource for those who may not be receptive to face-to-face or distance (video) counseling.
Today, more than ever, EAP providers must weave technology-based plan design elements into the fiber of their clinical model – or risk missing engagement and care delivery opportunities with employees who may not use the program through traditional access points. Textcoach™ (originally named ‘Emotional Fitness Coaching’) was carefully constructed with these risks in mind – to drive engagement, address care gaps and optimize support for every participant.
About CuraLinc Healthcare
CuraLinc Healthcare provides an outcomes-driven suite of behavioral health and wellness services, highlighted by an innovative employee assistance program (EAP), to over 1,500 employers, associations, trusts and post-secondary educational institutions. For more information, please call 800.490.1585, email info@curalinc.com or visit textcoach.curalinc.com.
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