Technology has opened new avenues to help people with depression, stress or anxiety – and there's no better place to start than with the program at the front line of mental health support, an EAP.
99% of Americans have access to the internet at home or work; and 88% use a smart phone.
56% of Americans with a mental illness do not receive care or treatment.
over 123 million Americans live in mental health professional shortage areas.
Access
Access to technology is on the rise, while access to mental health professionals is declining. Today, more than ever, EAP providers must incorporate technology into the fiber of the program – or risk missing engagement opportunities with employees who may not use the EAP through traditional access points.
CuraLinc’s technology suite includes two platforms and multiple applications (or ‘point solutions’) that expand the footprint of EAP treatment and engage employees on personally-relevant terms.
Platforms
Web
The EAP web platform acts as an excellent complement to the program’s telephonic and in-person services. More than just a static website, the portal – which can be tailored in several ways to suit each client – contains an extensive library of informative articles, webinars (live and archived), search engines, audio and video files, self-assessments and hundreds of valuable resource links. The platform also includes an eight-minute EAP orientation video.
Additional features of the mobile-friendly EAP web platform include: Ask the Expert, a function that allows employees to easily schedule a call-back or request more information about the EAP; Discounted Gym Memberships, discounted access to thousands of gyms in North America through GlobalFit®; Self-Search Locators, targeted searches of over 600,000 resources including child care providers, elder care services, adoption, education, pet sitting, private and public colleges, volunteer opportunities and attorneys; Will Creation, offering a free legally-binding will or power of attorney; PAM, the helpful chatbot located on every page; Savings Center, discount program that makes everyday life a little more affordable; Wellness Resources, from WebMD content to tip sheets to wellness-related articles to personal health assessments; and Flash Courses, 10-minute online training modules that develop proficiency in a variety of subjects.
Mobile
CuraLinc’s mobile app provides EAP participants with mobile access to secure and confidential counseling, as well as helpful resources on a variety of wellbeing and productivity-related topics. The app also contains a summary of each client’s unique program and – most importantly – the ability to connect with one of CuraLinc’s licensed and experienced clinicians through a variety of access modalities.
Access via call, Live Chat, Short Code, Video Counseling and Text Therapy
Schedule an assessment, appointment or a call-back
Review a summary of the EAP for each client
Connect to a resource library of helpful articles and tip sheets
Customizable dashboard for each CuraLinc client
Optional Push Messaging campaign to drive EAP awareness
Applications (‘Point Solutions’)
CuraLinc’s applications are embedded within most EAP models and are also available as stand-alone point solutions.
Telebehavioral (Video) Counseling
CuraLinc’s innovative distance counseling platform, eConnect®, is included with all EAP models. eConnect® is a confidential and secure technology-based counseling medium that provides members with video and web chat access to licensed masters and doctorate-level behavioral health professionals who possess a BC-TMH (Board Certified TeleMental Health accreditation), as well as experience in distance counseling.
By adding video and chat-based treatment to the EAP's existing telephonic and face-to-face services, CuraLinc increases accessibility to care for members in far-reaching rural locations, those with mobility problems and people with urgent behavioral health needs.
Textcoach® (Text Therapy)
Textcoach® is a convenient and stigma-free message-based therapy application that is embedded within most EAP, MAP and student assistance program models – and also available as a stand-alone product. Through a secure desktop and mobile platform, licensed counselors (also known as 'Coaches') help participants boost emotional fitness and wellbeing via an exchange of text messages, voicenotes, tip sheets, resource links and videos. Click here for more information.
Digital Cognitive Behavioral Therapy (dCBT)
Digital Cognitive Behavioral Therapy (dCBT) extends the impact range of the EAP and gives participants a personalized digital resource that strengthens their mental health and overall wellbeing.
CuraLinc's dCBT platform is an innovative online and mobile program that offers evidence-based content, practical resources and daily inspiration to foster meaningful and lasting behavioral change. Personalized eLearning programs to help participants overcome stress, depression, anxiety and substance use disorders are supported by simple tools, weekly exercises and daily inspiration in a safe and confidential environment. Click here for more information regarding CuraLinc’s CBT-based digital behavioral health solution.
Interactive Toolkits
CuraLinc’s technology suite includes four resource-heavy toolkits that can be connected to the web or mobile platform.
Mindfulness Toolkit Practical tools and exercises for incorporating mindfulness into everyday life.
Resiliency Toolkit Skill development resource to help employees ‘bounce back’ from challenging situations.
Mental Health First Aid Toolkit Three-step program (Identification, Connection and Understanding) to help employees support their co-workers more effectively.
Sleep Fitness Toolkit Resources that build habits and practices that are conducive to sleeping well on a regular basis.
Meditation Toolkit Easy-to-use collection of resources that includes guided meditations, tip sheets and more.
Mental Health Navigator
While most employees prefer to choose a mental health treatment modality based on their personal preference, others need a little additional guidance and advocacy. CuraLinc’s Mental Health Navigator was built with those employees in mind.
Navigator, which is woven into the plan design for every CuraLinc client, leverages an evidence-based assessment to guide employees to personalized mental health support. After completing the short survey, participants receive an Emotional Fitness Report that includes a risk analysis, recommendations and a call to action to schedule therapy or access digital mental health resources. This resource will expedite access to meaningful care for employees who may not have otherwise used the EAP or MAP to address their stress, anxiety or depression.
Click here for more information regarding CuraLinc’s Mental Health Navigator.