Building Mental Health Support into Frontline Operations

Thursday, September 24 | 11:25 am

Long or irregular hours, demanding customers, and the pace of retail and distribution work adds up over time. However much a company does to protect its people, these stressors come with the environment, which makes mental health support a core part of how employers care for a frontline workforce. In this session, learn how Walgreens built a support structure that meets people early, provides the right care at the right time, and stays with them through recovery. The session also covers how timely follow-up after difficult events supports employees and strengthens resilience over time.

Speakers